Customer care

order

Ordering and payment

On our platform you can pay in one of three ways. Retrospect uses a secure and encrypted SSL connections so that we guarantee 100% safety at every stage of the order.

You can pay with :

1. Paypal
2. Credit card

To place an order, simply add the benefit to the basket and follow the instructions on the screen. Our website is 100% compatible with mobile devices.

Size Guide

Tops, Coats, Jackets, T-shirts, Polo, Vests, Suits, …

1 – Chest – underarm to underarm in cm

2 – Length – top of the shoulder to bottom hem in cm

3 – Sleeve length – from the armpit to the lower edge of the sleeve in cm

Trousers, Shorts, …

1 – Waist width in cm

2 – Length – from the waist to the bottom edge of the trousers in cm

3 – Trouser length – from the bottom edge to the bottom edge of the trousers in cm

4 – Width of trousers in cm

size
returns

Returns informations

If an item ordered from clothes-second-hand.com does not meet your expectations, you can return it.
The buyer must pay the shipping cost. The return shipment must be sent as a package with a tracking number. This is the only way we can ensure the safe return of the package.
Customer satisfaction is the most important thing for us, so we are confident that we can provide a quick and flawless solution to any problem. Which of course we try to avoid.
You have 60 days for a return after receiving the product.

Return adress:

Kadrovik d.o.o.
Cankarjev drevored 46
6310 Izola
Slovenia

But you must know!

Each product is thoroughly inspected again before it is shipped to you.

Urgent!

You must wash each product/item before wearing it.

Contact us

Also if you have any questions please contact us.

trust
Clothes second hand rating

Rating

Our rating of second hand clothes is :

  • 5/5 – New from Store
  • 4/5 – Like new – visible signs of used
  • 3/5 – Very good – normal, maybe little signs of used

What our customer say about us :

… is very beautiful

Greetings. We ordered a Zara sweater from you. It is very beautiful, in excellent condition and it is written just right. John, Canada

 

… High-quality

If you’re looking for high-quality, stylish clothing without breaking the bank, buying second-hand luxury clothes in 2023 can be a great option. And thanks for all, Alex from Germany

 

“All OK”

I have buy from you Nike t-shirt. All OK, Thanks, Piotr, Poland

 

” very comfortable to wear”

Greetings. I bought a Dolce & Gabbana women’s T-shirt here on your website. Everything was as described. Beautiful and very comfortable to wear. Thank you for quick delivery. Agnese from Latvia

 

“Nike t-shirts”

Hello. From you i have got blue Nike t-shirts. Olexa from Romania

 

“like you description”

Here on your store i have buy clothes brand Gin Tonic. It was just like the description. Great and thanks, Bye, Nikola from Hungary

 

“was arridev in 9 days”

Hello. I was buy your boys hoodies from next. All OK. Thanks. This was arrived to me in 9 days. Thanks and bye, Thomas aus Deutschland

 

” is beautiful”

I bought a short Adidas T-shirt from you. It is beautiful and as you wrote it. Thank you, Ante from Croatia

 

“Nike T-shirt”

I bought a Nike T-shirt from your online store. Giovanni from Italy – Rome

 

“were nicer”

Greetings. The pants I bought in your online store were nicer than I expected. Thanks for your honesty, Georgi from Bulgaria

 

“buy from you a shirt”

I have buy from you a shirt brand Original Marines. Is beautiful. Thanks and I recommend your store. Bye, Magdalena from Poland

 

“good stuff”

Hey, reali good stuff! Thanks,

 

“Realy beautiful”

Sandi hello. Thanks for t-shirt. Realy beautiful. Thanks and bye, Alex, German